International

The TEL3Dialer App is a free application that allows TEL3 users to place international calls directly from their iPhone. Once you download the application on your iPhone, you do not need to dial any Access Numbers or PINs anymore to be able to use TEL3 service, just dial your destination as normally you do or choose your contact from your address book, and dial directly!

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You can easily register your iPhone number by adding it as an Instant Access Number under Account Settings Section on your TEL3 back office or call 1-800-441-0263 and one of our representatives will help you register your phone.

Accessing your back office is simple; all you need is a username and password. You can get your username by confirming your account number and PIN number.

If you don’t own an account, you will need to sign up with TEL3 first.

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All your calls made with TEL3Dialer that starts with (+) or (011) will be connected via TEL3's platform. All other calls, including local and domestic long distance calls will be connected only with your existing wireless provider to prevent double billing.

You can use TEL3Dialer's dial pad, your contact list or even the History tab (recent calls list) to make a call with TEL3Dialer.

When the call is initiated, your registered iPhone number will be recognized by our platform and you will hear a short welcome prompt during the auto-dialing and you will be connected directly without having to enter any access numbers or PINs.

Important Note

• Please make sure you dial all your International contacts (except for Canada) starting with "011" or "+" followed by the country code (e.g. 011 (44) 305 556 7879) before making a call

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For your International calls with TEL3Dialer, you will only use your regular domestic airtime with your wireless provider while your TEL3 account will be debited per minute based on your Plan.

The main benefit is that you will be charged by Local Access Number rates. That means we waive the 1 cent add-on charge for all calls with TEL3Dialer to any country although the call may be connected with a Toll Free access number! Simplicity meets economics! View all our rates.

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• Change in Call rule - all calls will be sent through Tel3 platform not just the ones starts with (011) or (+) to make it easier for the user
• Improved help section for more information about the app – added FAQs, Features and Benefits and Free Trial information
• Improved call history section – the last called number is highlighted on the contact
• Added Customer Service button for immediate questions/help – the call will be initiated to TEL3 Customer Service through your existing mobile operator
• “+” is accessible as a separate button instead of holding down the “0” button

Now available in Version 1.2

• Alternative Access Number options: The Access Number used by TEL3Dialer can be now changed based on location and type. This feature is especially useful for travelers. Currently only USA and Canada are supported.
• TEL3 Speed Dial Sync: Provides ability to download your Speed Dial list and use it to make direct calls with TEL3Dialer. Keep your International contacts list cleaner and simpler. This feature requires valid account number and PIN to be entered in the Settings screen for authentication purposes.
• Pin dialing: Enabling this option from the Settings screen allows calls to be made with TEL3Dialer in case the phone's number is not registered as an Instant Access number. This feature requires valid account number and PIN to be entered in the Settings screen for authentication purposes. Users that have already setup their phone number as Instant Access number with TEL3 do not need to enable this option.

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• Compatible with iPhone 3.1 and higher
• An active TEL3 account
• Your iPhone number registered as an Instant Access Number
• Warning: As of iPhone OS 3.1, Apple made a change on all Applications, and hence when you complete a call with TEL3Dialer App, iPhone automatically launches the original iPhone dialer. So please make sure to dial with "CALL WITH TEL3" button on the Tel3Dialer app if you want to make a call via your TEL3 account!
• The iPhone currently uses rather slow dialing after the initial connection - this might cause problems in few of your calls. This is a general issue with the phone application and might be fixed in a future iPhone software update
• During the call and in the "Recent Calls" list the phone application will show the access number (800# or local access number) followed by the contact's number instead of the contact's name

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English

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Email: CustomerService@tel3advantage.com
Phone:1-800-441-0263

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